01952 457 988
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01952 457 988

Cookies & Privacy Policy

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Cookies & Privacy Policy

Cookies

By using the website of you consent to the usage of data captured by the use of cookies. Cookies allow us to do multiple things to enhance and improve your browsing experience on our website. If you wish to turn off cookies, please adjust your browser settings. Our website will continue to function without cookies.

We use cookies to track visitors to our website; these details are in no way personal or identifiable details and will never be shared. Our cookies are for the sole purpose of improving the performance of our website for you, the user; this includes allowing us to geo-target our users, to make websites more personal and relevant to you.

Below are the third party tools we use:

Google Analytics

Page views, source and time spent on website are part of the user website activities information we can see with this cookie. This information cannot be tracked back to any individuals as it is displayed as depersonalised numbers; this is in order to help protect your privacy whilst using our website.

Using Google Analytics we can take account of which content is popular, helping us to provide you with reading and viewing materials which you will enjoy and find useful in the future.

We also use Google Analytics Remarketing cookies to display adverts on third party websites to our past site users, based on their past visits. The data we collect will only be used in accordance with our own privacy policy and Google’s privacy policy.

Should you not wish for your website visits to be recorded by Google Analytics, you are able to opt-out with the addition of a browser add-on: Google Analytics Opt-out Browser Add-on

Google Analytics Advertiser

We use Google Analytics Advertiser Features, which helps us to better understand site visitors, via anonymised data. This can include collecting information from:

  • Google Display Network Impression Reporting
  • DoubleClick Platform integrations
  • Google Analytics Demographics and Interest Reporting
  • Remarketing with Google Analytics

This information is collected via Google advertising cookies and anonymous identifiers, in addition to data collected through the standard Google Analytics implementation. It allows us to understand what type of users visit the site, which then allows us to improve the website’s offerings for a better user experience.

Google AdWords

We use Google AdWords to see which pages led to our users submitting contact forms to us, which allows us to create a more effective marketing campaign, and make better use of our paid search budget.

DoubleClick

We use DoubleClick cookies and remarketing codes on our website to record user activity. The information we collect allows us to create targeted advertising in future work and across Google’s network of partners.

Website Optimiser

Our website optimiser uses cookies to remember your search history. The information collected is anonymous and not personally identifiable, and allows us to generate more relevant results for your searches in the future.

Call Tracking

We use Call Tracking to set dynamic phone numbers on our site. These help us identify how you found the website when you call us and allows us to identify the source that you used to find the website. It gives a better idea of our users’ requirements and lets us tailor our advertising methods in the future. If you phone us, your call may be recorded for training and quality purposes.

Visitor Tracking

We often record and monitor user’s behaviour around a website to analyse how we can improve its performance.

Card Payment Processing

At Sutherland Croft Blinds we value your privacy and are committed to protecting your personal information. This explains how we collect, use, and protect the information you provide when making card payments through our platform.

Information We Collect

When you make a card payment, we collect the following information:

  • Personal Identification Information: Name, billing address, and contact details.
  • Payment Information: Card number, expiration date, security code (CVV), and any other payment details required to process your transaction.

How We Use Your Information

We use the information collected for the following purposes:

  • Payment Processing: To process and verify your card payments through our secure payment gateway.
  • Order Fulfillment: To fulfill your purchase and provide related customer service.
  • Legal and Compliance: To comply with applicable legal obligations, including anti-fraud regulations.

How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal and payment information. This includes:

  • Secure Payment Gateway: We use a PCI-DSS compliant payment processor to securely handle card transactions.
  • Encryption: All sensitive information is encrypted during transmission using Secure Socket Layer (SSL) technology.
  • Access Controls: Only authorised personnel have access to your payment information for processing and verification.

Third-Party Payment Processors

We use third-party payment processors to handle card payments. These companies are contractually obligated to protect your information and may only use it to process payments. Your payment information is not stored on our servers after the transaction is completed.

Data Retention

We retain your personal and transaction details only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. We do not store full card numbers, CVV codes, or expiration dates once a transaction is complete.

Your Rights

You have the right to:

  • Request access to your personal information.
  • Request corrections to any inaccuracies.
  • Request the deletion of your personal information, subject to legal or regulatory obligations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on our website with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your payment information, please contact us at:

Sutherland Croft Blinds
Westcott, 68 Tibberton, Shropshire, TF10 8NX
info@sutherlandcroftblinds.co.uk
01952 457988

All our blinds are supplied by trusted manufacturers

  • Arena
  • Decora
  • Louvolite

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